Questions and answers
A short take on how we work: supplier verification, deal support, logistics, documents and payments. Didn’t find an answer — write to us and we’ll help.
Are you a manufacturer or an intermediary?
We are a B2B trust partner: we find and verify Korean manufacturers and support the deal. We do not manufacture ourselves.
What do the verification statuses mean?
“Verified — site visit” means a team member was at the factory in person, with photos and a date. “Company-provided data” means a profile from the supplier’s words. It is a documented fact, not a promise of outcome.
What is in the catalog vs on demand?
The catalog is what we have already verified. If something is missing, we find a factory for your request: source, verify and arrange supply.
Which directions do you cover?
Marine supply; cosmetics & care (OEM/ODM); medical & aesthetics; industrial equipment; commercial & special vehicles; adjacent sectors; chemicals & materials. Consumer cars are out of scope.
Where are your buyers from?
We support buyers from the CIS, Europe, Türkiye, the USA, Latin America and Asia. On the ground we are in Korea, Japan, China and Türkiye; other regions on request.
Do you publish suppliers’ contacts?
No. We do not publish suppliers’ personal contacts — all communication goes through Teranova. A supplier may agree to publication if they wish.